Privacy Policy

Last Updated: Nov 10, 2025

Online Assistant Pro (“OAP Experts”) operates as a fully remote fractional COO and operational support company. We help service-based businesses streamline operations, align their teams, and scale with clarity and confidence.

Your privacy is important to us. This policy explains how we collect, use, and protect your information when you interact with our website and services.

1. Information We Collect

We may collect the following types of information:

  • Information you provide: name, email address, phone number, company name, or other details when you fill out a form, schedule a consultation, or download a resource.
  • Automatically collected information: IP address, browser type, device information, pages visited, and referring sites via cookies or analytics tools (like Google Analytics).
  • Email and communication data: if you opt into newsletters, lead magnets, or updates.

We do not intentionally collect sensitive personal or financial data through our website.

2. How We Use Your Information

We use your data to:

  • Respond to inquiries and schedule consultations.
  • Deliver resources, newsletters, or lead magnets you’ve requested.
  • Improve our website and marketing performance.
  • Maintain security and comply with applicable laws.
  • Communicate updates, services, or promotional information (only if you’ve opted in).

3. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience and understand how visitors engage with our site. Cookies may also be used by third-party tools such as:

  • Google Analytics 4 (GA4) for website traffic and performance insights.
  • Google Ads for search campaign measurement and optimization.

You can disable cookies in your browser settings, though some features may not function properly.

4. Data Sharing

We do not sell or rent your personal data. We may share limited information with trusted service providers who assist us with:

  • Scheduling and client communications (e.g., Brevo, HoneyBook)
  • Analytics and ad measurement (e.g., Google Analytics 4, Google Ads)
  • Secure data storage and CRM systems

These providers are required to handle your information securely and only for the purpose we authorize.

5. Data Retention

We retain information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or maintain business records.

6. Your Rights

You can:

  • Request access to the personal data we hold about you.
  • Request correction or deletion of your data.
  • Withdraw consent from receiving marketing communications.

To exercise your rights, contact us at info@oapexperts.com.

7. Security

You can:

  • Request access to the personal data we hold about you.
  • Request correction or deletion of your data.
  • Withdraw consent from receiving marketing communications.

To exercise your rights, contact us at info@oapexperts.com.